Support & Maintenance

Keeping a website up-to-date or finding the solution to a particular problem may not be difficult, but finding the time to do it yourself can be challenging.

Here at Root Solutions we are able to offer a range of support and maintenance assistance.

Sound advice

Whether or not we have designed your website we will listen to you and try to gain a thorough understanding of your requirements and the needs of your business and its customers.

We can then guide you through the options for website support and maintenance and help you identify what will be best for you. These options include:-

Ad-hoc website changes

Websites come in all shapes and sizes, and our extensive experience working with a wide range of clients, large and small, gives us a pretty good idea of what we can do to achieve best value for you. We are happy to quote for individual pieces of work.

Larger website maintenance projects will usually benefit from a face-to-face meeting either at your own offices or here in York, whereas on smaller projects it is usually sufficient to exchange a few e-mails or telephone calls to get the ball rolling.

Website maintenance support packages

Some clients only need occasional assistance with something they cannot do themselves e.g creative design, javascript, CSS updates, flash development, PHP programming, or MySQL support.

We offer web site maintenance support packages with no minimum requirement per month.

Retained services

For clients that need more regular support and a faster turn-around on website changes we offer a website maintenance retainer for an agreed number of hours each month at discounts to our standard rate.

Any unused time will roll over to the next month for a maximum of 12 months.

All of our website maintenance quotes are provided free of charge and with no obligation to proceed, so why not give us a call or drop us a line using the form below right now?

Our Clients

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